Southern Phone Mobile, Home & Broadband Plans

Southern Phone Mobile, Home & Broadband Plans

Aussie Based

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Customer Service

COVID-19 (Coronavirus) Update

Our 100% local call centre is operating as normal, 8am -8pm (AEST), 7 days a week.

You can also contact us via live chat or visit our help centre for support.

Online Learning Tips for Parents

Best practices to keep your kids engaged.

Experiencing slow internet?

Here are some simple tips to fix common causes of slow internet.

Wi-Fi connected but no Internet?

Our helpful guide will provide you with some basic troubleshooting steps.

Read more blogs >

Coronavirus Update

Helping our customers stay connected.

Southern Phone and AGL donate $100,000 to bushfire affected communities in South East

The donation will assist communities and animal welfare organisations impacted by the bushfire crisis on the NSW

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Broadband on 2degrees | Get $200 Joining Credit


  • *Fair Use Policy applies. Standard NZ & Australian landline calls.
  • $15 delivery charge applies if receiving a 2degrees modem and/or 2degrees Home Phone.
  • Additional charges may apply to non-standard installations.
  • Standard fibre connection is up to 100/20Mbps. Stated speeds are based on theoretical maximums, and actual speeds will vary.
  • To get the best possible performance with 2degrees Ultra-fast Fibre, we recommend:
  • Using a high-spec modem, such as a 2degrees Modem.
  • A high-spec laptop or PC cabled directly into your modem with an Ethernet cable, and ensure all your laptop or PC’s drivers are up to date, and nothing else is running on the internet connection at the same time.
  • The latest version of your browser.
  • Accessing the internet over a wired connection.
  • Unlimited* NZ and Australia Landline Calling includes direct dial calls made from your home phone to standard landlines in NZ and Australia (excludes chargeable calls, e.g. calling
  • Read More

    Broadband Deals – Compare Best May 2020 Broadband Packages

    What is a good broadband package?

    Each person and each household will want different things from their broadband, whether that’s high-definition streaming, online gaming, or just a reliable service that doesn’t cost the Earth. At the end of the day, the best broadband deal is the best one for you.

    So when searching for the best deal for your household, consider what you’ll be using the internet for, what extras you’d like to get (TV channels, landline, mobile, etc) and what you definitely want to avoid.

    When comparing broadband deals on Uswitch, you can filter your search results by speed, price, and provider to help you make the most informed choice.

    What are the best broadband deals in my area?

    Another thing to consider when looking for a great broadband dea is whether or not that service is available where you live. If you have your heart set on

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    Broadband internet, NBN plans, ADSL2+ and Naked DSL

    Go Ultrafast!

    FTTB internet on {* bob.brand *}’s Fibre Network is available at your address

    These plans deliver even better value than our NBN™ plans.

    This product is not available at your address.

    The good news is
    super-fast VDSL2 broadband
    ultrafast Cable broadband

    The good news is, {*tisp*} can still provide you with fast
    Naked DSL
    or On-Net ADSL2+
    Off-Net ADSL2+
    in the meantime, join our NBN waitlist to be notified as soon as NBN becomes available in your area.

    This product is not available at your address.

    The good news is NBN Wireless is available at your address!

    The good news is NBN Wireless is coming soon to your address.
    Pre-order now and we will connect your home when NBN™ arrives.
    Your address is expected to have NBN available from {*sq.nbnEtaString*}.
    NBN™ is expected to be serviceable in your area but your home is not ready yet.

    This product

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    Types of Broadband Connections | Federal Communications Commission

    The term broadband commonly refers to high-speed Internet access that is always on and faster than the traditional dial-up access. Broadband includes several high-speed transmission technologies such as:

    The broadband technology you choose will depend on a number of factors. These may include whether you are located in an urban or rural area, how broadband Internet access is packaged with other services (such as voice telephone and home entertainment), price, and availability.

    Digital Subscriber Line (DSL)

    DSL is a wireline transmission technology that transmits data faster over traditional copper telephone lines already installed to homes and businesses. DSL-based broadband provides transmission speeds ranging from several hundred Kbps to millions of bits per second (Mbps). The availability and speed of your DSL service may depend on the distance from your home or business to the closest telephone company facility.

    The following are types of DSL transmission technologies:

    • Asymmetrical Digital Subscriber Line
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    Speakeasy Internet Speed Test – Check Your Broadband Speed

    Why do I get a “socket error” message?

    An error may result from having the speed test open in more than one browser tab or window. The test may fail to complete and display the following message:

    “A socket error occurred during the Upload test. Please try again later.”

    To prevent this error, and get the most accurate test results, close all other browser tabs and windows before running.

    If you continue to get a socket error message, or another type of error message, please provide feedback by emailing us at Include your OS/Browser information. Thank you.

    Why are there sometimes fewer than the usual 8 locations in the Change City list? Or, why is the location I usually pick missing from the City list?

    We first complete a latency test to our servers, and if a server does not respond within a specified time frame, it

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    Demographics of Internet and Home Broadband Usage in the United States


    The internet represents a fundamental shift in how Americans connect with one another, gather information and conduct their day-to-day lives. For more than 15 years, Pew Research Center has documented its growth and distribution in the United States. Explore the patterns of internet and home broadband adoption below.

    Internet use over time

    When Pew Research Center began systematically tracking Americans’ internet usage in early 2000, about half of all adults were already online. Today, nine-in-ten American adults use the internet.

    Year U.S. adults
    2000 52%
    2001 55%
    2002 59%
    2003 61%
    2004 63%
    2005 68%
    2006 71%
    2007 74%
    2008 74%
    2009 76%
    2010 76%
    2011 79%
    2012 83%
    2013 84%
    2014 84%
    2015 86%
    2016 88%
    2018 89%
    2019 90%

    Pew Research Center

    Who uses the internet

    For some demographic groups – such as young adults, college graduates and those from

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    HughesNet Satellite Internet High-Speed Broadband Internet Access by HughesNet

    America’s #1 Choice for Satellite Internet is now better and faster than ever before.

    With HughesNet® Gen5 Internet, all you need is a clear view of the southern sky to get 25 Mbps1 so there’s no more dialing-up, logging on or waiting around. With HughesNet, you can surf the Internet at super-fast speeds, work from home or manage a small business. HughesNet provides Internet access to areas where fiber, cable or DSL are not available.

    Order HughesNet Online now or give us a call toll free at 1-888-255-1932 and one of our Satellite internet Specialists will be happy to assist you.

    Call a Satellite Internet Expert Now: 1-888-255-1932


    Check my Address for Plans and Specials! »

    • Built-in Wi-Fi
    • 25 Mbps download speeds, 3 Mbps upload speeds1
    • 24-month Commitment
    • Bonus Zone: 50 GB/mo of FREE data (2am-8am)
    • Data-saving features: Video Data Saver
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    TPG ADSL and ADSL2+ Broadband Off-Net Plans

    Minimum total cost for Broadband Off-Net plans
    over contract term calculated as: (contract term) x ($broadband monthly access charge) + setup. Early termination fees apply.

    ~ The actual speeds may vary due to many factors such as your
    distance from your local telephone exchange, the quality of your copper
    phone line and broadband equipment. Acceptable connection speed rate for
    ADSL Off-Net 8M plan is minimum 880kbps/136kbps (down/up stream) and
    ADSL2+ Off-Net plans is minimum 900kbps/150kbps (down/up stream).


    Wi-Fi Modem – $99.95

    Learn More

    A $10 delivery fee applies if equipments are not collected from TPG’s Head Office. All equipment will be delivered in one package.

    Monthly Usage Quota and Speed Shaping

    1GB (Gigabyte) = 1000 MB (Megabyte). Unused usage quota forfeited
    each month.

    1Consists of peak (8am-2am) and off peak (2am-8am) monthly
    usage quota. Speed will be shaped to 128K/64K for the period in which
    the monthly usage quota

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    the Open Broadband Speed Test

    We’re sorry, the tests appear to have failed.
    This is most likely due to restrictions on your network,
    such as an office or personal firewall,
    or browser plugins that block access to the tests.
    Please check to see if their are any applications or firewalls that could
    be limiting your ability to conduct measurements, and that your
    software is up-to-date.


    How does the test work?

    The Internet Health Test runs a few short speed tests to several measurement servers on different networks to compare how your broadband connection performance varies to different parts of the Internet. These tests shouldn’t take too long and do not collect personal information from your browser.

    Want to Learn More or Report Issues?

    Please reach out to the Internet Health

    Read More