Tag: outdated

Pennsylvania still using ‘woefully outdated’ computer system to handle unemployment claims

>> WORKERS HERE AT THE STATE UNEMPLOYMENT OFFICE IN DUQUESNE AND THROUGHOUT PENNSYLVANIA ARE STILL USING 1970’S TECHNOLOGY TO PROCESS CLAIMS THE AUDITOR GENERAL TELLS ACTION NEWS INVESTIGATES HIS AUDIT IN 2017 FOUND THE SYSTEM WAS IN DESPERATE NEED OF OVERHAUL >> THAT’S WHAT I’VE BEEN GETTING FOR THREE WEEKS STRAIGHT. >> MARK MCELHANEY AND THOUSANDS OF OTHER UNEMPLOYED WORKERS LIKE HIM HAVE BEEN UNABLE TO FILE CLAIMS. THREE YEARS AGO AN AUDIT FOUND THE STATE’S UNEMPLOYMENT COMPUTER SYSTEM WAS ’WOEFULLY OUTDATED.’ ALSO THAT ITS ANTIQUATED HARDWARE AND SOFTWARE HAD THE POTENTIAL OF PUTTING THE ENTIRE UNEMPLOYMENT COMPENSATION SYSTEM IN PERIL. >> OUR AUD AND THE WAY IT NEEDS TO BE GET PEOPLE THERE CHECKS. >> THE STATE HAS BEEN TRYING TO REPLACE THE SYSTEM SINCE 2006. RESPONDING TO A QUESTION FROM ACTION NEWS INVESTIGATES, GOVERNOR WOLF SAID FRIDAY HE HAS TAKEN ACTION TO FIX THE PROBLEM. >> WE AGREE … Read More