Tag: unemployment

Pennsylvania still using ‘woefully outdated’ computer system to handle unemployment claims

>> WORKERS HERE AT THE STATE UNEMPLOYMENT OFFICE IN DUQUESNE AND THROUGHOUT PENNSYLVANIA ARE STILL USING 1970’S TECHNOLOGY TO PROCESS CLAIMS THE AUDITOR GENERAL TELLS ACTION NEWS INVESTIGATES HIS AUDIT IN 2017 FOUND THE SYSTEM WAS IN DESPERATE NEED OF OVERHAUL >> THAT’S WHAT I’VE BEEN GETTING FOR THREE WEEKS STRAIGHT. >> MARK MCELHANEY AND THOUSANDS OF OTHER UNEMPLOYED WORKERS LIKE HIM HAVE BEEN UNABLE TO FILE CLAIMS. THREE YEARS AGO AN AUDIT FOUND THE STATE’S UNEMPLOYMENT COMPUTER SYSTEM WAS ’WOEFULLY OUTDATED.’ ALSO THAT ITS ANTIQUATED HARDWARE AND SOFTWARE HAD THE POTENTIAL OF PUTTING THE ENTIRE UNEMPLOYMENT COMPENSATION SYSTEM IN PERIL. >> OUR AUD AND THE WAY IT NEEDS TO BE GET PEOPLE THERE CHECKS. >> THE STATE HAS BEEN TRYING TO REPLACE THE SYSTEM SINCE 2006. RESPONDING TO A QUESTION FROM ACTION NEWS INVESTIGATES, GOVERNOR WOLF SAID FRIDAY HE HAS TAKEN ACTION TO FIX THE PROBLEM. >> WE AGREE … Read More

Wanted: People who know a half century-old computer language so states can process unemployment claims

In New Jersey, Gov. Phil Murphy has put out a call for volunteers who know how to code the decades-old computer programming language called COBOL because many of the state’s systems still run on older mainframes.

In Kansas, Gov. Laura Kelly said the state’s Departments of Labor was in the process of modernizing from COBOL but then the virus interfered. “So they’re operating on really old stuff,” she said.
Connecticut has also admitted that it’s struggling to process the large volume of unemployment claims with its “40-year-old system comprised of a COBOL mainframe and four other separate systems.” The state is working to develop a new benefits system with Maine, Rhode Island, Mississippi and Oklahoma. But the system won’t be finished before next year.

“Literally, we have systems that are 40-plus-years-old,” New Jersey Gov. Murphy said over the weekend. “There’ll be lots of postmortems and one of them on our … Read More