Minimum total cost for Broadband Off-Net plans
over contract term calculated as: (contract term) x ($broadband monthly access charge) + setup. Early termination fees apply.
~ The actual speeds may vary due to many factors such as your
distance from your local telephone exchange, the quality of your copper
phone line and broadband equipment. Acceptable connection speed rate for
ADSL Off-Net 8M plan is minimum 880kbps/136kbps (down/up stream) and
ADSL2+ Off-Net plans is minimum 900kbps/150kbps (down/up stream).
Equipment
Wi-Fi Modem – $99.95
A $10 delivery fee applies if equipments are not collected from TPG’s Head Office. All equipment will be delivered in one package.
Monthly Usage Quota and Speed Shaping
1GB (Gigabyte) = 1000 MB (Megabyte). Unused usage quota forfeited
each month.
1Consists of peak (8am-2am) and off peak (2am-8am) monthly
usage quota. Speed will be shaped to 128K/64K for the period in which
the monthly usage quota has been exceeded (peak and/or off peak).
Downloads and Uploads counted.
2Consists of peak (8am-2am) and off peak (2am-8am) monthly
usage quota. Speed will be shaped to 128K/128K for the period in which
the monthly usage quota has been exceeded (peak and/or off peak).
Downloads and Uploads counted.
3Consists of peak (8am-2am) and off peak (2am-8am) monthly
usage quota. Speed will be shaped to 256K/128K for the period in which
the monthly usage quota has been exceeded (peak and/or off peak).
Downloads and Uploads counted.
4Speed will be shaped to 256K/256K once inclusive monthly
usage quota is reached. Downloads and Uploads counted.
*Monthly Usage Quota
TPG may, on giving you 7 days notice by email, adjust the start/finish
(but not the length) of peak/off peak times.
Plan Features
- No
excess usage charges. - Free
spam filter and virus protection. - Free webspace.
- Back-up
dialup connection with every broadband plan.
Important Things you need to know
Availability:
Broadband Off-Net plans available nationwide, excluding Tasmania. Subject to infrastructure availability in your area and at your premises.
Please use the address checker above to check the availability in your area. Further line checks will be conducted upon registration.
Payment:
Monthly access charges are billed monthly in advance. Payment options are Direct Debit or Credit Card.
IP Address:
All plans come with Static IP address.
Mobile Prepayment Outside Included Value:
All TPG services are prepaid. You must pay the monthly recurring charges in advance.
In addition, you must make a prepayment for usage that is not within the included value (if any) for the plan that
you have acquired. Your initial prepayment will be $20. After registration, you may nominate how much you wish
to prepay but the minimum prepayment is $20. The prepayment will be debited from your nominated bank account or
credit card. By acquiring and continuing to use the service, you agree to an automatic top up of your prepayment.
The top up will occur when the amount of prepayment falls to below $10. When that happens, TPG will debit a
sufficient amount from your bank account/credit card to restore your nominated prepayment amount. If your usage
is high, this can occur more than once per month. You authorise TPG to make such debits to your account/credit card.
If you do not exceed the Included Value and do not incur any charges that are excluded from your plan, there will
be no automatic top-ups. We will send you messages about your usage and the debits during the month. Your service
will become inactive if our attempts to debit credit card/bank account to top up your prepayment are unsuccessful.
If you do not use the prepayment, it will be forfeited to us when you cancel the service.
You agree that no bill will be provided for this service and that direct debiting of your account or charge to your
credit card may occur notwithstanding that no bill is provided and that it may occur even though you may not have had the opportunity to check charges at least 10 working days before the debit.
More Information:
Broadband Additional Pricing
Broadband Equipment
Data Usage Guide
